NOVO

With the progressive evolution of communication technologies, it is more and more complex for service providers to find the best possible solution to support their customers. In this context, NEAT has taken a decisive step towards the future with the all new digital telecare system: NOVO.

 

Together with SMILE, the new alarm trigger, the CMP (Care Management Portal) and the new NEAT Communication & Services, there will be even more space for social support and conversations. Thanks to this solution, service providers can focus on their core business: providing service to users. For this purpose, installation and maintenance procedures are simplified and made more efficient. Care service teams can be more focused on their main duties of “emergency calls” and in the excellence of the service.

NOVO combines ease of use and reliable security with a functional design and can be easily integrated into any ambient and every care scenario.

 

Features

  • Excellent audio quality

  • Robust multi carrier communication options: 4G, IP

  • Most variants have at least two communication channels providing a safety bonus

  • Multi-operator: smart choice of the mobile network to guarantee the service

  • Multiple analog (DTMF and single tone) and digital protocols

  • Enviromental friendly and long battery life with full functionality thanks to its low consumption

  • Always up to date with remote update and programming

  • Downloadable firmware without affecting the functionality (alarms, connectivity...) and possibility of undoing updates in case of any complication.

  • Absolutely reliable with real-time monitoring via the CMP portal

  • Voice announcement for selected functions and warnings (by configuration)

  • Automatic programming during installation

  • Quick start-up

  • Easy configuration of the main functions guided by voice messages

  • Remote programming of the device via CMP

  • 48 radio peripherals, 40 of which are programmable with Plug & Play

  • Radio peripherals working on 916,2MHz according to local regulation.

  • Optional: External mobile antenna

  • Optional: Bluetooth for Telehealth, smartlocks and other applications