Tunstall Connected Care: Jack’s Story

Elderly gentleman in brown jacket enjoying the sunset

Jack’s Connected Care Story

Jack is 83 years old and has dementia. He lives alone in a retirement community. He has a habit of wandering about late at night, becoming disoriented and causing disturbance to other residents while searching for his own villa. Jack does fine during the day, but he has left the sink running on several occasions, posing a danger to himself and the property. However, Jack can still live independently and does not want to be moved to a high-care facility where he may not be allowed to do certain tasks he enjoys doing, like cooking or cleaning. 

Living with dementia becomes progressively stressful as memories fade and motor abilities weaken. People might get distressed when they are moved out of their homes and into a strange setting. Caregivers can feel under a lot of stress because they feel they may need to be with them 24 hours a day, seven days a week, to ensure their safety. Tunstall helps bridge this gap through our line of Connected Healthcare products and services that can support the needs of individuals living alone or with dementia. 

People like Jack may now keep their freedom and stay in their own homes because of Tunstall Healthcare's assistive devices, which help support caregivers in their monitoring and support activities.

How Tunstall Helped Jack

In order help Jack reclaim his safety and independence without intruding on his freedoms, a Tunstall property exit sensor was installed in Jack's villa, which interacts with a base alarm unit to deliver an immediate alert to the onsite caregiver; when Jack wanders out of his house and does not return within a certain amount of time, or leaves the door open, the Tunstall property exit sensor will send real-time notifications to an onsite caregiver. This would enable immediate action to locate Jack and bring him to safety. In addition, bedroom doors, major entrances, and windows may all be installed with a Tunstall property exit sensor, which can be configured to transmit an alert after a certain amount of time has passed.

This solution allows Jack to come and go whenever he wants during the day but promptly alerts the onsite caregiver if he leaves his house between the hours of 8 p.m. and 7 a.m. This is the perfect solution to avoid potential harm that Jack may encounter whenever he leaves during the night unnoticed.

Our Thoughts

As a global leader in care and health solutions for more than 60 years, we’ve witnessed thousands of stories like Jack’s, and been fortunate enough to be a part of many of them. The one constant in life is change, and the golden years of life are no different; as we age so too do our needs change. We recognise that change not as a burden nor an inconvenience, but as an opportunity to live a rich, fulfilled life without fear or anxiety. 

We are constantly improving our offering to an ever-changing environment to effectively address common problems senior individuals face and help them gain more comfort and independence. Our Connected Healthcare solutions enhance and strengthen people's lives at every level of their healthcare. As part of our mission, we develop care solutions that seamlessly support people across this continuum while also integrating into broader, interconnected housing and healthcare cycles.
All of Tunstall's Connected Care solutions are meant to improve efficiency and personalise treatment in all aspects, as well as provide the data and information needed to carry out systematic and proactive care. In order to provide the care services necessary today and in the future, we recognise the need for current service delivery techniques to evolve to meet ever-changing demands.

ALSO READ: Tunstall Connected Health: Patricia’s Story

About the Author
Kathryn O’Neill
Kathryn O’Neill

Kathryn is Tunstall Australiasia’s Head of Operations and works closely with the Executive Team to support Tunstall’s teams and clients. With her background as a Registered Nurse, Kathryn is deeply passionate about the future of Connected Healthcare, digital transformation and client-centric care. She is a key driver behind Tunstall's unparalleled customer service, and constant improvement of quality care strategies across the business.

See all of Kathryn's articles.