De-escalation and Calming Techniques for People Living with Dementia

This comprehensive guide has been created for people living with dementia, their carers, and healthcare professionals. This blog post will provide practical strategies to manage and mitigate behaviours often associated with dementia. By understanding and implementing these techniques, readers can enhance the quality of care and improve the well-being of those living with dementia.

Key Takeaways

  • Dementia is a progressive condition that can lead to behavioural changes, including aggressive behaviours. Understanding this can help carers better manage these behaviours.

  • Common triggers of aggressive behaviours in people living with dementia can include overstimulation, physical discomfort, misunderstanding, fatigue, health issues, and a sense of loss of control.

  • Techniques such as effective communication, creating a calming environment, using distraction techniques, displaying non-threatening body language, showing understanding and empathy, giving space, and seeking professional help can be effective in de-escalating aggressive behaviours.

  • Techniques such as maintaining a consistent routine, encouraging regular exercise, creating a comfortable environment, guiding mindful breathing, engaging in enjoyable activities, promoting good sleep hygiene, and ensuring proper nutrition and hydration can help prevent aggressive behaviours or help a person living with dementia relax after an aggressive episode.

  • Carers should remember to take care of their own well-being too. Self-care, support networks, education, professional support, and services like Tunstall's Connected Care and Connected Health can provide valuable support for carers.

Understanding Dementia and Aggressive Behaviours

Dementia is a collective term that describes various symptoms of cognitive decline, such as forgetfulness. It is a progressive condition, meaning it gets worse over time. The speed at which dementia worsens varies greatly from person to person. As dementia progresses, it can significantly impact the individual's ability to function independently. It can affect several aspects of their life, including memory, thinking skills, emotional responses, and personality.

One of the challenging aspects of dementia is the behavioural changes that often accompany the condition. Aggressive verbal and physical behaviours are common among people living with dementia. These behaviours can include swearing, shouting, making threats, hitting out, damaging property, or physical violence towards others. It's important to remember that these behaviours are a symptom of the disease and not a deliberate act by the person living with dementia.

These aggressive behaviours can be distressing for the person with dementia and their carers. They can disrupt the care environment and make it more difficult for carers to provide support. Understanding the nature of dementia and its potential behavioural impacts is the first step in managing these challenges effectively. 

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Common Triggers of Aggressive Behaviours

Understanding the common triggers of aggressive behaviours in people with dementia is crucial for effective management and prevention. Here are some of the most common triggers:

  • Overstimulation: Too much noise, a large group of people, or a change in environment can overwhelm a person with dementia, leading to aggressive behaviours.

  • Physical Discomfort: Unmet physical needs such as hunger, thirst, needing to use the bathroom, or even pain can trigger aggressive behaviours.

  • Misunderstanding: People living with dementia may misunderstand situations or perceive them as threatening, leading to aggressive responses.

  • Fatigue: Lack of sleep or general tiredness can make a person with dementia more prone to aggressive behaviours.

  • Health Issues: Certain health issues, such as infections or medication side effects, can cause or exacerbate aggressive behaviours.

  • Loss of Control: People with dementia may feel a loss of control over their lives and become frustrated, leading to aggressive behaviours.

By identifying these triggers, carers can take preventative measures to minimise the occurrence of aggressive behaviours.

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De-escalation Techniques

Carers need to have a set of de-escalation techniques when faced with aggressive behaviours. These techniques can help diffuse tense situations and ensure the safety and well-being of the person with dementia and the carer. Here are some practical de-escalation techniques:

  • Effective Communication: Speak in a calm, clear, and reassuring voice. Use simple and direct sentences, and give the person ample time to process your words.

  • Creating a Calming Environment: Reduce noise and clutter. Soft lighting and familiar objects can help create a soothing atmosphere.

  • Distraction Techniques: If the person becomes fixated on a particular source of frustration, redirect their attention to a different, more positive activity.

  • Non-Threatening Body Language: Maintain a relaxed and open posture. Avoid direct eye contact as it can be perceived as confrontational.

  • Understanding and Empathy: Try to understand the emotion behind aggressive behaviour. Express empathy and reassure the person that you are there to help.

  • Give Them Space: If the situation escalates, it might be helpful to leave the room and give the person some space to calm down.

  • Seek Professional Help: If aggressive behaviours persist or escalate, don't hesitate to seek help from healthcare professionals.

Remember, every person is unique, and what works for one might not work for another. Being patient, flexible, and willing to try different approaches is important. 

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Calming Techniques

Calming techniques can help prevent aggressive behaviours or help a person with dementia relax after an aggressive episode. These techniques can contribute to a more peaceful environment and enhance the quality of life for people with dementia and their carers. Here are some practical calming techniques:

  • Maintaining a Consistent Routine: People with dementia often find comfort in familiarity. Maintaining a consistent daily routine can provide security and reduce confusion.

  • Encouraging Regular Exercise: Regular physical activity can be calming and reduce anxiety. This could be as simple as a daily walk or gentle exercises tailored to the person's abilities.

  • Creating a Comfortable Environment: Ensure the environment is safe, comfortable, and familiar. This can include keeping the person's favourite items close by or playing their favourite music.

  • Mindful Breathing: Guiding the person through slow, deep breaths can help them relax and reduce feelings of agitation.

  • Engaging in Enjoyable Activities: Engaging the person in enjoyable activities can be calming. This could be a hobby, looking at family photos, or simple tasks like folding laundry.

  • Promoting Good Sleep Hygiene: Ensuring the person gets a good night's sleep can help reduce agitation. This can include maintaining a consistent sleep schedule and creating a calm and comfortable sleep environment.

  • Nutrition and Hydration: Ensuring the person is well-nourished and hydrated can also contribute to their overall well-being and mood.

Remember, it's important to be patient and flexible when implementing these techniques. What works one day may not work the next, and that's okay. The goal is to create a calm and supportive environment that respects and enhances the dignity of the person with dementia. 

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Support for Carers

Caring for a person living with dementia can be a rewarding experience, but it can also be challenging. Carers need to take care of their well-being too. Here are some tips and resources for carers:

  • Self-Care: Make sure to take time for yourself. This could be taking a walk, reading a book, or any activity that helps you relax and recharge.

  • Support Networks: Connect with other carers. Online and in-person support groups can provide a space to share experiences and learn from others in similar situations.

  • Education: Learn as much as you can about dementia. Understanding the condition can help you provide better care and cope with the challenges.

  • Professional Support: Avoid seeking professional help if you feel overwhelmed. This could be a healthcare professional, a counsellor, or a social worker.

  • Connected Care Services: Tunstall's Connected Care services offer a 24/7 monitored call centre that responds to user-triggered emergencies, providing peace of mind for carers.

  • Connected Health Services: Tunstall's Connected Health services offer a range of remote health monitoring services, allowing carers to manage the health of the person living with dementia effectively.

Remember, it's not selfish to take care of yourself. You'll be better equipped to take care of your loved one by ensuring your well-being. 

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Conclusion

Every person living with dementia is unique, and what works for one might not work for another. Being patient, flexible, and willing to try different approaches is important. And most importantly, don't forget to take care of yourself too. As a carer, your well-being is crucial in providing the best care for your loved one.

Tunstall Healthcare is here to support you on this journey. Our Connected Care and Connected Health services can provide additional support and peace of mind for carers. Whether responding to emergencies or monitoring health remotely, we're committed to enhancing the quality of life for people with dementia and their carers.

Contact us to learn more about our services and how we can assist you in providing the best care for your loved one. Together, we can make a difference in the lives of those living with dementia.
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About the Author
Alistair Wilkes
Alistair Wilkes

Alistair is Marketing Team Manager with Tunstall Healthcare, and has been with the company for more than 7 years. Throughout his time with Tunstall, he has assisted with the development of internal and external communications for the company, including blog articles and web content. His background is primarily in the non-profit industry, working across human rights, disability support and child protection.

See all of Alistair's articles.