3G Shutdown



The Telstra 3G network will be shut down by June 30th 2024, meaning all existing communications technology will have to be upgraded to 4G or higher.

Telstra 3G Closure

After the shutdown, 3G devices using Telstra SIMs will no longer work. This includes a range of older Tunstall personal alarms. Alarm users who have not transitioned by this time will be left without a means to call for asssitance following the shutdown.


do you have a 3g alarm?

Our range of 3G alarms includes those pictured below:

If you or a loved one still have one of the 3G personal alarms pictured above, please contact us straight away so that we can dicuss a plan to transition to an alternate device.


Contact Our Team

Or call 1800 603 377


Why Tunstall?

“Each time I have dealt with Tunstall as a community health nurse the response to requests have been quick and efficient.”

“The team are always so helpful and responsive.”

“Tunstall always are helpful and prompt with their response times. They are also quite easy to communicate with and the staff are always very supportive.”

“Always very friendly and patient with our residents when they need help. They appreciate it when your staff stay on the phone waiting for help to arrive.”

“The response operators are always very friendly, very very helpful and kind also.”

“I've been installing these for clients for 10 years and the process has always been smooth.”